They allege that nearly 1,300 units sold ahead of the cutoff were not counted toward the first weeks sales.

It also called out an employee at Luminate for previously working at Carpenters Island Records.

The letter claims Luminate had not accepted the sales in time.

Travis Scott and the Houston Astros game on February 24, 2024 in West Palm Beach, Florida

Travis Scott on Feb. 24, 2024 in West Palm Beach, FL.Rich Storry/Getty Images

Everyone was fully in the dark from Luminate all weekend, read the letter.

This article was updated at 9:05 p.m.

ET on Sept. 6 to include a statement from Billboard.